AI front desk for letting agents
Stop answering the same landlord calls all day.
An AI front desk that answers routine landlord & tenant questions and sends documents instantly, 24/7, so your team stops fielding the same calls and gets hours back.
Free until your desk goes live · Cancel any time
Where's my rent statement?
The problem
The same handful of calls. Every single day.
Letting agents drown in repetitive, low-value inbound. The same questions, all day, from both landlords and tenants, increasingly out of hours.
The same questions on repeat
"Where's my statement?" "Is my gas certificate still valid?" "Can you resend the tenancy agreement?" Your team knows the answers, and has given them a hundred times.
Calls landing out of hours
Landlords and tenants don't stop at 5pm. Every out-of-hours call that goes unanswered is a landlord that feels underserved.
Staff hours you can't charge for
Under the Tenant Fees Act 2019, routine admin cost lands on your payroll. The more queries, the more it costs, with no way to pass it on.
How it works
Three steps. Zero repetition.
Landlord or tenant asks
Via phone, message, or WhatsApp, wherever the volume is highest for your agency.
The AI answers instantly
Routine questions answered, documents sent on the spot: statements, tenancy agreements, gas certs, EPC, EICR, without touching your team.
Complex queries go to your team
Anything outside the AI's brief is handed to a human, with a full log of everything that was deflected and when.
Live demo
Don’t take our word for it
Call Charlotte right now. She’ll verify who you are, answer a routine question, and email you the document. The same flow your clients get, without the queue.
Try Charlotte yourself →No account needed · Demo deleted after 7 days
Trust & safety
Safe to put in front of your landlords.
Knows its limits
The AI only answers from your approved facts and documents. Anything ambiguous, legal, or unusual goes straight to a human. It never guesses.
Your data stays in the UK/EU
Hosted on UK/EU infrastructure and GDPR-compliant. Tenant data is encrypted and never used to train AI models.
A record of every conversation
Every call and message is logged. You see exactly what was asked, what was sent, and what was escalated.
Works alongside your CRM
Sits in front of your existing phone and messaging, alongside the CRM you already use, including Alto. No rip-and-replace.
The evidence
Built on real industry data.
of letting agents say reducing administrative time is a priority.
Goodlord, State of the Lettings Industry 2025, 2,750+ respondents
properties managed on average per lettings firm, with just 14 staff, high-volume, repetitive work.
Goodlord, State of the Lettings Industry 2025
an estimated five or more hours of staff time recovered per week, at 50% AI deflection of routine queries.
Estimate based on Freshworks 2025 CX benchmark (45-53% deflection rate). Confirm with your real call volume in a discovery call.
Pricing
£79 a month. Here's exactly what that covers.
Early Access
Free until your desk goes live · Cancel any time
- Unlimited AI answers over WhatsApp & web chat
- 500 AI phone-minutes a month (≈200 routine calls)
- Instant document delivery: statements, tenancy agreements, gas certs, EPC, EICR
- 24/7 out-of-hours cover
- Clean human escalation for anything complex
- Deflection dashboard: every call, minute and document, logged
- Priority onboarding & support
“Recover an estimated 5+ hours a week of staff time. At UK letting-admin wages, roughly £4,000 a year back in your pocket. The desk pays for itself many times over.”
What's unlimited, what's metered
Web chat and WhatsApp are unlimited. They're just AI reasoning over your documents, which costs pennies a conversation, so we don't count them. The metered part is anything that uses the phone network: £79 includes 500 AI call-minutes a month, about 200 routine calls, then 15p a minute, shown live on your dashboard. SMS, if you switch it on, is passed through at carrier cost. No silent overage, no bill shock. If you're regularly over, we'll move you to the right plan before you are.
Early access rate, locked
£79 is the early-access rate. Standard pricing will be higher when we launch publicly, but the first 10 agencies keep £79 for as long as they stay.
Early access: first 10 Hertfordshire letting agencies.
Savings are an estimate based on ~50% AI deflection of routine queries (Freshworks 2025 CX benchmark: 45–53%). We'll confirm the real number against your actual call volume on a discovery call.
Ready to get your hours back?
Register your interest and shape the product from day one.
Register your interestFree until your desk goes live · Cancel any time
Early access
Register your interest.
First 10 Hertfordshire letting agencies. Tell us a little about your agency and we'll be in touch to arrange a discovery call. No commitment, free until your desk goes live.